Cashier

Sephora

Location:
Duration: Part Time

Client Service

  • Greet all clients with enthusiasm.
  • Provide courteous, knowledgeable service to clients.
  • Complete transactions accurately and efficiently (including gift wrap).
  • Deal with returns/exchanges in a positive manner.
  • Engage clients in appropriate conversation while completing transaction.
  • Provide basic store and product information to clients as needed.

Store Presentation

  • Maintain standards of cleanliness and organization within the cashier zone.
  • Assist in maintaining standards of the back of the store: stock room, lockers, kitchen, bathroom, etc.

Operations

  • Participate in inventory control.
  • Communicate inventory issues/concerns to operations or leadership.
  • Maintain store safety standards.
  • Ensure “stage” coverage is appropriate for servicing clients.
  • Communicate zone needs to Specialist or “Director-in-Charge.”
  • Participate in programs to reduce shortage/loss.
  • Ensure that cashier training is successfully completed.
  • Actively pursue additional training as needed.
  • Assist in training new cashiers.

Daily cashier functions and operations:

  • Returns/Exchanges
  • Price Adjustment*
  • Opening Cashier Procedures
  • Closing Cashier Procedures
  • Communicate Supply Needs
  • Gift Wrapping
  • Employee Transactions
  • Voids
  • *Must be approved by Store Manager or Co-Manager

Knowledge, skills required

  • Excellent client service, communication and organizational skills.
  • Arithmetic skills.
  • Excellent attention to detail required.

Experience Preferred

  • 1-3 years in retail/service industry dependent on store volume
  • Cash handling/cashier experience preferred
  • Minimum Educational Level
  • High School Graduate or equivalent.
  • Proficiency in a foreign language desirable.

Requirements of the Job

  • Move around on stage, back stage and offices.
  • Operate the POS.
  • Lift and carry up to 25 pounds.
  • Work in a fragrance filled environment.
  • Handle cosmetic products.
  • Bend and stretch to stock shelves.
  • Availability to work flexible days/nights/hours, weekends and holidays.
  • Wear costume provided.
  • Consistent and reliable attendance.
  • Use a calculator.

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