Concierge Ambassador

Caruso Affiliated

Location:
Duration: Part Time

The Concierge Ambassador will provide an unparalleled level of service in a professional, friendly, warm and engaging manner in order to exceed guests and/or residents expectations.  Concierge Ambassadors are direct liaisons who interact with guests and/or residents answering questions, giving direction and making detailed reservations or recommendations.      This position requires understanding of property tenants, events and services, along with knowledge of local sites, destinations, events and venues.  Concierge Ambassadors have the opportunity to welcome guests and engage in casual conversation while working to indulge special requests which support guest loyalty.  The Concierge will perform all responsibilities with professional enthusiasm and the highest regard for the true meaning of hospitality.  Must be flexible to work weekends, early morning, late nights and holidays to support the operation and entire Concierge team needs.

Successful candidates will have a minimum of two years’ experience in a hospitality setting.  Must have excellent written and verbal communications skills along with the ability to quickly analyze a situation, come up with solutions and implement in order to provide a superior experience by our guests or residents.  Must be an organized; detail oriented, self-starter who is able to work independently and part of a group.  Must be flexible to work weekends, early mornings, late nights and holidays to support the operations and entire Concierge team needs.

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