The Bellman will provide an unparalleled level of service in a professional, friendly, warm and engaging manner in order to exceed guest’s expectations. Bellman are direct liaisons who interact with guests answering questions, giving direction and picking up/delivering packages to specific locations. This position requires understanding of property tenants, events and services. The Bellman will perform all responsibilities with professional enthusiasm and the highest regard for the true meaning of hospitality.
- Ability to provide superb customer service skills, while maintaining a professional and friendly demeanor at all times.
- Minimum of two years’ experience in a hospitality setting preferred but not required.
- Excellent written and verbal communication skills; Professional and pleasant tone of service.
- Must be flexible to work weekends, early morning, late nights and holidays to support the operation and entire Concierge team needs.