Santa Helper


Duration: Full Time

Qualifications required:

  • Ability to provide superb customer service skills, while maintaining a professional and friendly demeanor at all times.
  • Minimum of two years’ experience in a hospitality setting.
  • Excellent verbal communication skills; Professional and pleasant tone of service.
  • Must be flexible to work weekends, early morning, late nights and holidays to support the operation.
  • High School Graduate

Essential functions and responsibilities:

  • Utilize all resources available to ensure full knowledge and understanding of Caruso property, in order to provide an exceptional 5-star service experience for our guests and/or residents.
  • Comfortable with welcoming our valued guests using a variety of seasonal greetings including, but not limited to, “Happy Holidays”, “Merry Christmas”, “Happy New Year”.
  • Uses outstanding customer service skills to properly resolve resident or guest complaints; follows company protocols through exercising “LEAP” from the Caruso Hospitality Standards.
  • Other duties as assigned.
  • Must have happy, cheerful attitude and the ability to make kids smile.
  • Must love the holidays!

Physical demands and work environment:

  • Ability to understand and communicate effectively in English.
  • Able to push a Bell Cart or Flat Bed up to 30 pounds.


  • Sitting, standing and/or walking up to 8 hours a day
  • Equipment used: phone system, computer, Radio, Bell Cart or Flat Bed Cart
  • Must be clean shaven at all times
  • Uniform provided must be worn properly and in accordance to the uniform standards within the policies and procedures of this role.


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