SALES ASSOCIATE

SHINOLA

Location:
Duration: Full Time

The sales associate understands that every interaction, large or small, strengthens our mission, and delivers an exceptional experience utilizing the five senses. They represent the face of the brand in the community and provide the highest standards of client engagement to all. 

 

RESPONSIBILITIES: SELF

  • Is a bold, fun ambassador of the
  • Exhibits pride through positive demeanor, body language and personal
  • Responsible for creating an unparalleled, unique and genuine experience for every guest utilizing the 5 senses; sight, sound, smell, touch, taste.
  • Maintains a welcoming environment that exceeds guest expectations.
  • Takes a proactive approach, embrace, action and commit to all training tools provided (service excellence, product knowledge, ).
  • Demonstrate professional etiquette through integrity, honesty, and respect for 

GUEST

  • Ensures that the store environment is engaging for all guests by following the 5 senses checklist.
  • Focuses on building long-term relationships with guests through the connection of our brand and brand values.
  • Consistently delivers value added services to enhance the guest experience through our debossing and Willard customization programs.
  • Express humility, kindness and genuine interest in the guest through positive body language and non-verbal cues.
  • Anticipate guests needs and be responsive with an engaging

 BRAND

  • Prepare store for opening and closing procedures, ensuring all 5 senses have been activated.
  • Maintain merchandise in accordance with the company’s visual presentation
  • Acknowledges and represents our brand mission of job creations and American manufacturing.
  • Demonstrate a true passion and respect for the

BUSINESS OBJECTIVES

  • To ensure a consistently memorable guest experience to drive future guest engagement.
  • Leverage selling tools to maximize sales and impart knowledge to the

 

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